Customer Acknowledgement
By placing an order on this website, the customer acknowledges and agrees to the following:
- The customer confirms that they have read and understood the Return and Size/Model Exchange Policy, and acknowledges that any shipping costs related to returns or exchanges are the sole responsibility of the customer unless otherwise stated.
- Each pair of Nörd sandals is handmade using high-quality and durable materials, including Vibram® components. Due to the handcrafted nature of the product and the natural characteristics of the materials, slight variations between pairs may occur. These variations do not affect the quality, functionality, or fit of the sandals and are considered normal.
- The use of Nörd sandals in any environment, including but not limited to urban areas, hiking trails, beaches, or outdoor terrain, is the sole responsibility of the user. Customers are responsible for using the product appropriately according to its intended purpose and conditions.
- Nörd sandals are designed as minimalist footwear and are not a medical or orthopedic product. They are not intended to diagnose, treat, prevent, or cure any medical condition.
- The elastic cord used in Nörd sandals is a replaceable component with a limited lifespan. Its durability depends on factors such as frequency of use, walking style, and environmental conditions.
- Courier services do not normally deliver on Saturdays, Sundays, or public holidays. Orders placed before 12:00 PM (CET) on business days are generally handed over to the courier service the same day. Orders placed after this time may be processed on the next business day.
- Customers must be at least 18 years of age to complete a purchase on this website.
- Customers can review the full Terms and Conditions, Privacy Policy, and other legal information available on this website.
Shipping Policy
Nörd Republic
This Shipping Policy explains how orders placed on www.nordrepublic.com are processed, shipped and delivered within Spain and the European Union.
1. Order Processing
Orders are processed on business days (Monday to Friday, excluding public holidays).
- Orders are usually processed within 24–48 hours.
- Orders placed during weekends or holidays will be processed on the next business day.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information except when shipped with MRW provider.
2. Shipping Destinations
We currently ship to the following regions:
- Spain (mainland)
- Balearic Islands
- European Union countries
If your country is not listed at checkout, please contact us at hello@nordrepublic.com.
3. Shipping Costs
Shipping costs are calculated at checkout based on the destination.
- Spain (mainland) — from 9€
- Balearic Islands — from 12€
- European Union — from 12.97€
- Extended EU destinations — from 19.25€
Shipping rates may vary depending on courier services and promotions.
4. Estimated Delivery Times
Estimated delivery times after shipment:
- Spain (mainland): 1–3 business days
- Balearic Islands: 2–4 business days
- European Union: 3–7 business days
Delivery times are estimates and may vary depending on the courier, destination or unforeseen circumstances.
5. Taxes and Duties
All orders shipped within the European Union include VAT where applicable.
Customers will not be required to pay additional customs duties for deliveries within the EU.
6. Tracking Your Order
Once your order has been shipped, you will receive an email with your tracking number except when shipped with MRW.
You can track your shipment directly through the courier’s website.
7. Delivery Issues
If your order has not arrived within the estimated delivery time, please contact us at hello@nordrepublic.com.
Nörd Republic is not responsible for delays caused by:
- Courier service disruptions
- Incorrect delivery information provided by the customer
- Force majeure events
8. Incorrect Address
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect or incomplete address, the customer may be responsible for additional shipping costs.
9. Lost or Damaged Packages
If a package is lost or arrives damaged, please contact us within 48 hours of delivery.
We will work with the courier service to resolve the issue as quickly as possible.
10. Contact
For any shipping-related questions, please contact:
Nörd Republic
Email: hello@nordrepublic.com
Website: www.nordrepublic.com
Terms and Conditions of Sale
Nörd Republic
These Terms and Conditions govern the purchase of products through the website
www.nordrepublic.com (the “Website”).
By accessing or purchasing through the Website, you agree to be bound by these Terms and Conditions.
1. Company Information
This Website is operated by:
Andreoli Group S.L.
VAT Number: B40646812
Registered address: C/Musico Jose Iturbi 11 Bajo
Email: hello@nordrepublic.com
Throughout the Website, the terms “we”, “us”, and “our” refer to Nörd Republic.
2. Scope
These Terms and Conditions apply to all purchases made through the Website.
The Website allows customers to purchase barefoot sandals and related accessories from Nörd Republic.
By placing an order, the customer confirms that they have read and accepted these Terms and Conditions.
3. Eligibility
- To place an order, the customer must be at least 18 years old or have legal capacity to enter into binding contracts.
- Customers agree to provide accurate and complete information when placing an order.
4. Products
The Website offers products including barefoot sandals and accessories.
Product images and descriptions are provided for illustrative purposes. Minor differences in color or appearance may occur
depending on screen settings or manufacturing variations.
5. Pricing
- All prices are displayed in Euros (€).
- Prices include VAT where applicable.
- Shipping costs are not included unless otherwise stated.
- Shipping costs will be calculated and displayed before final order confirmation.
We reserve the right to modify prices at any time without prior notice.
6. Ordering Process
- Select the desired product.
- Add it to the shopping cart.
- Provide shipping and billing information.
- Select a payment method.
- Confirm the order.
Once the order is placed, the customer will receive an order confirmation email.
This confirmation does not constitute acceptance of the order; acceptance occurs once the product is shipped.
7. Payment Methods
Payments can be made using:
- Credit or debit card
- PayPal
- Other payment methods available on the Website
All transactions are processed through secure payment gateways.
8. Shipping
Orders are delivered through professional courier services.
Estimated delivery times:
- Spain: 1–3 business days
- European Union: 3–7 business days
Delivery times are estimates and may vary depending on destination, courier services, public holidays,
or unforeseen circumstances. Nörd Republic is not responsible for delays caused by the courier service.
9. Returns and Exchanges
Customers have the right to withdraw from their purchase within 14 calendar days of receiving the product.
To qualify for a return:
- The product must be unused.
- It must be returned in its original packaging.
- All labels and accessories must be included.
Return shipping costs may be borne by the customer unless the product is defective.
Refunds will be issued using the same payment method used for the purchase.
10. Warranty
All products are covered by the legal warranty for manufacturing defects in accordance with applicable European consumer protection laws.
The warranty does not cover:
- Normal wear and tear resulting from regular use.
- Damage caused by misuse, accidents, or improper handling.
- Damage resulting from improper care, cleaning, or storage.
- Wear, deterioration, or breakage of the elastic cord, which is considered a replaceable component subject to normal use.
The elastic cord used in Nörd Republic sandals is designed to be replaceable. Its durability depends on factors such as frequency of use, walking style, terrain, and environmental conditions.
11. Intellectual Property
All content on the Website, including logos, images, product designs, text, and website design, is the intellectual property
of Nörd Republic or its licensors. Any reproduction or use without prior written authorization is strictly prohibited.
12. Limitation of Liability
To the extent permitted by law, Nörd Republic shall not be liable for temporary unavailability of the Website,
technical errors or interruptions, or damage resulting from improper use of the Website.
13. Data Protection
Personal data is processed in accordance with our Privacy Policy and complies with the General Data Protection
Regulation (GDPR). By using the Website, customers agree to the collection and processing of their data as described in the
Privacy Policy.
14. Changes to Terms
Nörd Republic reserves the right to modify these Terms and Conditions at any time.
The applicable Terms and Conditions will be those in force at the time the order is placed.
15. Governing Law
These Terms and Conditions are governed by the laws of Spain.
Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the competent courts in Spain,
unless consumer protection regulations provide otherwise.