Nörd refunds you 100% price of product, you only pay delivery costs.
We use external delivery services like DHL, UPS, GLS, MRW so when you want change size or refund you only pay delivery costs.
Choose your zone
Choose the zone where you live
[GERMANY, NETHERLANDS, ITALY, FRANCE, PORTUGAL, AUSTRIA, BELGIUM & OTHER EU]
Welcome to Nörd Republic Change size / Return page.
Here you can find all information about Change size / Return in Germany, Netherlands, Portugal, Austria, Belgium, France, Italy & other EU.
Change size
Costs
You take care of sending us the sandals:
9,9€ delivery new size + service you choose
- Shipping cost to return old wrong size: you choose best service for you (we advise you packlink.com).
- Shipping cost new size (our messengers delivers them to you): 9,9€ (included VAT) 48-72h
- The product must be in perfect conditions, with its labels and in its original packaging.
- We can change only products that you received less than 15 days ago.
- Discount code can’t be use for return or change size.
How
Send the pack to
Nörd Republic
Stefano Andreoli
C/ Músico Jose Iturbi 11, Bajo
46003 ValenciaEspaña
And write to hello@nordrepublic.com the tracking number.
1. Buy our Send new size INTERNATIONAL service (9,9€).
2. Put the Nörd product into the box (if you buy 2 pair, put both in only one box). Close with tape.
3. Buy and send us the wrong size (YOU will take care of delivery with the service you prefer). Please always ask your shipping service for the receipt and the tracking number.
4. You will receive the new size product after we receive the old size.
Return
Costs
We will refund the full amount by removing the initial shipping cost that we had to bear.
Example1: if you spent € 69,83 we will refund the total amount minus the shipping costs (€ 9.90 outside Spain). So in this case outside Spain: 69,83€ – 9.90 = 59,93€
Example2: if you spent € 100 and did not pay the shipping, we will refund the total amount minus the shipping costs (€ 9.90 outside Spain). So in this case outside Spain: 100€ – 9.90 = 90,10€
Discount code can’t be use for return or change size.
You take care of delivery of the sandals
- Shipping cost to return sandals: you choose best service for you (we advise you packlink.com).
- The product must be in perfect conditions, with its labels and in its original packaging.
- We can refund only products that you received less than 15 days ago.
How
Send the pack to
Nörd Republic
Stefano Andreoli
C/ Músico Jose Iturbi 11, Bajo
46003 ValenciaEspaña
And write to hello@nordrepublic.com the tracking number.
1. Put the Nörd product into the box (if you buy 2 pair, put both in only one box). Close with tape.
2. Send us the product (You will take care of delivery with the service you prefer). Please always ask your shipping service for the receipt and the tracking number.
3. You will receive the return amount except the initial shipping cost when we receive the product.
[SPAIN]
Welcome to Nörd Republic Change size / Return page.
Here you can find all information about Change size / Return in Spain.
Change size
Costs
For a change of size, the shipping cost of the new size and return of the old size is charged to the customer.
Discount code can’t be use for return or change size.
We take care of collecting the sandals from your place: 9€ (only in peninsular Spain)
- Shipping cost to return old wrong size and receive new sandals (our messenger picks them up): 9€ (included VAT) 48h
- The product must be in perfect conditions, with its labels and in its original packaging.
- We can change only products that you received less than 15 days ago.
How
Write to hello@nordrepublic.com for balear island.
1. Buy Change size ESPAÑA service (9€). Write in order notes the new size.
2. Put the Nörd product into the box (if you buy 2 pair, put both in only one box). Close with tape.
3. Our delivery service will contact you to pickup old size and give you new size.
Return
Costs
We will refund the full amount by removing the initial shipping cost that we had to bear.
Example1: if you spent € 69,83 we will refund the total amount minus the shipping costs (€ 7.38 in Spain). So in this case: 62,16€ – 7,38 = 54,90€
Example2: if you spent € 100 and did not pay the shipping, we will refund the total amount minus the shipping costs (€ 7.38 in Spain). So in this case: 100€ – 7,38 = 92,74€
Discount code can’t be use for return or change size.
You take care of delivery of the sandals
- Shipping cost to return sandals: you choose best service for you (we advise you packlink.com).
- The product must be in perfect conditions, with its labels and in its original packaging.
- We can refund only products that you received less than 15 days ago.
How
Send the pack to
Nörd Republic
Stefano Andreoli
C/ Músico Jose Iturbi 11, Bajo
46003 ValenciaEspaña
And write to hello@nordrepublic.com the tracking number.
1. Put the Nörd product into the box (if you buy 2 pair, put both in only one box). Close with tape.
2. Send us the product (You will take care of delivery with the service you prefer). Please always ask your shipping service for the receipt and the tracking number.
3. You will receive the return amount except the initial shipping cost when we receive the product.
